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We provide an IT service which includes Smart web support, technological hardware, and network maintenance.

Our oversaw IT administrations give Bell Redsupport, PC equipment and organization upkeep at any level.

Response

• On-call engineers
• All necessary parts
• Escalation
• Software support

Fix

• Providing a quick service
• Qualified engineer
• Parts
• Escalation
• Software support

Advanced Replacement

• On-call Parts
• Escalation
• Software support

About Us

Who We Are ?

Bell Red is perceived as one of the main IT support administrations suppliers across the UK. Bell Red gives clients a total IT support arrangement conveying nonstop maintenance, establishment, and incorporation support across a wide scope of information technological frameworks.
Bell Red has a cross-country group of field-based help experts who are completely prepared to convey nonstop on-location equipment support

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Our Services

Supported Vendors

Routers & Switches

Allied Telesyn
Aruba
Baystack
Cabletron
Enterasys
Cisco
Draytek
Extreme
Hewlett Packard
Check Point

Desktops & Laptops

Acer
Clone
Compaq
Dell
Fujitsu
Gateway
Hewlett Packard
IBM
Toshiba
Samsung Sony

Servers & Storage

Acer
Clone
Compaq
Dell
Fujitsu
Gateway
Hewlett Packard
IBM
Netapp
Toshiba
Sun

Bell Red Service Level features

Response

Specialist to site inside characterized SLA
Parts following finding
Heightening
Programming support upon demand

Fix

.Get back to support inside characterized SLA
.On location engineer
Parts to site
Acceleration
Programming support upon demand

Advanced Replacement

Parts to the site inside characterized SLA
Heightening
Programming support upon demand

Why Choose Us

Cisco Support Services

Working in partnership with Cisco programs, Bell Red can deliver Cisco services as well as all of the Cisco support options available through Cisco branded services alongside our Cisco support services to provide a feature-rich hardware and software maintenance support proposition at a lower cost.

Our clients can benefit from a vast pool of Cisco tech support specialists who have expertise in areas such as Network Security, Cisco Wireless Support, Cisco Routing and Switching, Data Centre, Unified Communications, and Voice by working with a Cisco partner like Bell Red.

Bell Red Cisco Support services provide clients with access to the below:

Bespoke SLA’s
Guaranteed fix options
Break/fix options plus enhanced
services
End of life support across a broad
range of legacy equipment and additional life support
Monthly service reporting
Lower overall maintenance costs
On-going updates and upgrades
Additional discounts over standard
CSPP offering
24/7 Cisco TAC access
Cisco online resources

Bell Red Break/Fix Enhanced Services

Our customers have restricted admittance to improved Cisco support administrations with our break/fix upgraded choices incorporate expert administrations like observing, the executives and establishment/execution including Cisco steering and exchanging, Cisco security,Bell Red remote, datacentre, Flexpod and Cisco specialized help.

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Level 1

Entry level grade for junior engineers Working to CCNA/MCDST/A+ with field experience Can handle basic fault finding hardware/software

Level 2

CCNA/MCSA qualified with field experience and at least 2 years field experience Can handle fault finding on a wider range of equipment, installation and configuration of OS Dell DSP

Level 3

CCNP/MCITP, MCSE qualified with at least 2 years of field experience, complex fault finding, basic system design
Dell DSP

Level 4

CCIE Voice, Security and Routing/Switching qualified
As above plus Team Leader, Pre Sales. Area of specialisation
Prepare and implement training

Testimonial

Client feedback

Calvin D Martinez Operations Manager

I worked with Bell Red at my last work and when I moved to another organization I carried them with me. They helped our little office move to an expert level where email, record sharing and technical support were as of now not a steady investigating game.

Megan Laskey Founder Lokamart

I worked with M-Files accomplice Bell Red on our organization's execution. Megan Laskey Innovation Pointe was an astonishing asset for us. Not exclusively were their advisors actually capable, yet I truly cherished that they had the option to clarify ideas about reporting the board to my representatives in a way that was simple for them to comprehend.

David Look Diagnostic Health Services

Bell Red has been facilitating our reinforcements for two or three years at this point. We have needed to use the reestablish cycle multiple times, one of which was an uncovered metal reestablish. The Bell Red folks did "All the Heavy Lifting" on all the reestablishes.

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